> ## Documentation Index
> Fetch the complete documentation index at: https://app.simcare.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Understanding the AI feedback

> SimCare's AI feedback system provides comprehensive, actionable insights into your clinical communication skills.

SimCare's AI feedback system is designed to provide comprehensive, actionable insights into your clinical communication skills. This guide helps you understand how the AI evaluates your performance and how to interpret the feedback you receive.

## The Case Review page

When your session finishes processing, you'll land on the **Case Review** page. At the top you'll find:

* The page title and a short subtitle: *"Review your case feedback and recording to improve your skills."*
* An **AI disclaimer** button — opens a short explanation of how the AI generates feedback and why some output may need a human check
* A **Download Full Report** button — exports a PDF of every feedback section
* An assignment chip (if this case was part of an assignment) showing your submission status

On mobile, the page splits into two tabs at the bottom: **Recording** and **Feedback**.

## How the AI analyzes your session

### Multi-layer analysis

The AI examines your session through multiple lenses:

1. **Transcription** — speech is converted to text with high accuracy
2. **Linguistic analysis** — examines word choice, question types, and communication patterns
3. **Skills recognition** — identifies specific clinical techniques
4. **Contextual understanding** — considers the scenario and patient responses
5. **Theoretical framework mapping** — aligns your approach with clinical models

### Evidence-based criteria

The AI's evaluation is based on:

* Published research on effective clinical communication
* Professional competency standards
* Expert clinician input
* Validated assessment frameworks

## Feedback sections

The Case Review is organized into a **stepper** of feedback sections. Which sections appear depends on the assignment your instructor set up. Default sections, in order:

### 1. Chat with Feedback

A built-in tutor you can chat with about anything in your feedback. Ask follow-up questions, dig deeper into a specific moment, or ask the AI to explain a concept.

[Learn more →](/docs/simulations/chat-with-feedback)

### 2. Annotated Transcript

Line-by-line analysis with color-coded highlights and inline comments. For students, the transcript is **synced to the session recording** — click any line to jump to that moment.

[Learn more →](/docs/simulations/annotated-transcript)

### 3. Evaluation Checklist (Basic Skills)

A checklist of foundational counseling skills the AI looked for in your session — each scored with concrete examples from your transcript.

### 4. Advanced Skills

A breakdown of more nuanced techniques (motivational interviewing, reflective listening, etc.) with frequency, quality, and transcript examples.

[Learn more →](/docs/simulations/advanced-skills)

### 5. High-Level Feedback

The overall executive summary — total score, four competency category scores, and an at-a-glance narrative of how the session went.

[Learn more →](/docs/simulations/high-level-feedback)

### 6. Theory Analysis

Maps your approach against the theoretical framework chosen for the assignment (e.g., CBT, MI, Person-Centered).

[Learn more →](/docs/simulations/theory-analysis)

### 7. Post-session assessments

If your instructor required them, you'll also see written sections you submitted at the end:

* Problem Statement
* Diagnosis
* Safety Plan
* Risk Assessment
* Treatment Plan
* SOAP Note
* Reflection

## Specialized feedback formats

Different programs use different feedback formats. Your instructor chooses one when setting up the assignment.

| Format                     | Used for                                | Key tabs                                                                                                                       |
| -------------------------- | --------------------------------------- | ------------------------------------------------------------------------------------------------------------------------------ |
| **Counselor** *(default)*  | Most counseling programs                | Chat with Feedback, Annotated Transcript, Evaluation Checklist, Advanced Skills, High Level, Theory Analysis                   |
| **OSCE**                   | Medical/clinical OSCE-style assessments | Chat with Feedback, Annotated Transcript, Evaluation Checklist, Sequence and Timing                                            |
| **CALMER**                 | CALMER skills framework                 | Chat with Feedback, CALMER Skills, Transcript                                                                                  |
| **OT**                     | Occupational therapy                    | Grading, Chat with Feedback, Annotated Transcript, Skills Rubric, Education Strategies, Module Evaluation, High-Level Feedback |
| **Small Group Counseling** | Group/family sessions                   | Same as Counselor, plus rubric evaluation                                                                                      |
| **Advanced Care**          | Acute care simulations                  | Grading, Annotated Transcript, Simulation Scoring, Simulation Documentation                                                    |
| **Custom**                 | Instructor-built rubrics                | Dynamic — one tab per rubric, plus Theory Analysis and Video & Transcript                                                      |
| **Microskills**            | Targeted counseling-skill evaluation    | Skills Rubric and Skills Checklist (per microskill the instructor selected), plus Annotated Transcript and Chat with Feedback  |
| **EPP**                    | Educational personnel preparation       | Transcript, Overview, Individual Traits, Recommendations                                                                       |

If your session was very short, you may see a "Too Short" notice instead — restart the case and aim for a longer conversation.

## Tell me more

Most feedback items have a **Tell me more** button. Click it to ask the AI to expand on a specific point — useful when you want a deeper explanation of why something was flagged, or what an alternative phrasing could look like.

## Rating and flagging feedback

After you finish reviewing, a **Session Feedback** modal asks you to rate the session (1–5 stars) and tell us whether the AI feedback felt accurate. Your responses help improve the model.

If a specific item looks wrong, click **Report inaccuracy** on the item to flag it — your instructor and SimCare will see your note.

## Recording playback

A **session recording** is saved automatically. For LiveKit cases you'll see a unified video/audio player; for group cases there's a dedicated group recording player. The annotated transcript scrolls along with playback.

[Learn more →](/docs/simulations/view-session-recording)