> ## Documentation Index
> Fetch the complete documentation index at: https://app.simcare.ai/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Step 4: My Profile

> Complete your professional profile for accreditation and keep it current so your program has accurate credentials on file.

The **My Profile** tab is where you maintain your professional credentials. Programs use this information for accreditation and quality-assurance compliance — it's not just a display profile.

## Opening My Profile

Click the **My Profile** tab in your supervisor navigation. The card heading reads **Professional Profile**.

## Profile fields

Fill in all four fields to be considered complete:

| Field                          | Notes                                                                                                                 |
| ------------------------------ | --------------------------------------------------------------------------------------------------------------------- |
| **CV / Resume**                | Upload a PDF, DOC, or DOCX file up to 10 MB. Drag and drop or click to browse.                                        |
| **License type**               | Select from: LCSW, LMFT, LPC, LPCC, LMHC, PsyD, PhD, Psychiatrist (MD/DO), LEP, or **Other** (typing a custom label). |
| **Supervision training**       | Yes/No — have you received formal training as a supervisor? Selecting Yes reveals an optional details field.          |
| **Years of licensed practice** | Enter a number.                                                                                                       |

Click **Save Profile** when done. A confirmation toast confirms the save.

<Note>Your profile is visible only to you and your program's coordinators. It is not shared publicly.</Note>

## The profile prompt on first login

The first time you log in, a modal may appear prompting you to complete your profile. You can:

* Click **Go to My Profile** to navigate there immediately
* Click **Not Now** to dismiss and complete it later

The prompt will continue to appear on login until your profile is complete (all four fields filled). Completing your profile removes the prompt permanently.

## Updating your profile

You can update your profile at any time — click **My Profile**, make changes, and save. There is no cooldown or approval required.

## Updating your name

Your supervisor legal/display name is part of your SimCare account, not the FieldX **My Profile** credential card. To update it, open **Account Settings**, stay on **Profile**, edit **First Name** and **Last Name**, then save.

Use the name that should appear on FieldX records and match your professional license. If you cannot access Account Settings or the name does not update after saving, contact [hello@simcare.ai](mailto:hello@simcare.ai) or use the support chat.

## Common issues

**The profile prompt keeps appearing after I saved.**\
All four fields must be filled for the profile to be considered complete: CV file, license type, supervision training answer, and years licensed. Check that none are blank or missing.

**I can't upload my CV — the file won't accept.**\
Accepted formats are PDF, DOC, and DOCX. Files larger than 10 MB will be rejected. Try compressing your PDF or saving as a smaller format.

**I don't see a My Profile tab.**\
My Profile is a supervisor-only tab. If you don't see it, confirm you're logged in as a Site Supervisor (not a student or faculty account). Contact [hello@simcare.ai](mailto:hello@simcare.ai) if your role seems incorrect.